Has
this ever happened to you? You launch a huge marketing
campaign for your website. That night you sleep well
knowing that you will wake up the next day to an inbox full
of orders. What a wonderful feeling! Instead...
Instead
what happens is you wake up and there are no orders.
Your heart pounds slightly in fear. You try to tell
yourself it's not a big deal - there is a rational explanation.
You check your messages and see 34 emails from customers
like this:
At first
you're sad. You feel like you've failed. What
could you have done?
Then
you get angry. You find out that it wasn't your fault,
but the fault of your web host! They promised you
99.9% up time - how could they have been down for a whole
day?
When
you call your hosting company, angrily expecting to find
out that their entire network crashed, you are surprised
by what you hear. Some smarmy kid answers the phone,
talks to you like you're an idiot, and says accusingly,
"Oh, well your FLIZDEWHUZBIT wasn't configured properly.
Try it now. You're back up."
What?
Is that all it took? You have no idea what a "flizdewhuzbit"
is, but you're somehow annoyed that it was that simple.
There's something really unpleasant about having an emotionally
nerve-wracking experience brushed aside so simply by an
unfriendly tech support guy.
FACT:
9 times out of 10, when there is a problem on your site,
it's a minor configuration error that can be corrected in
a few moments.
Most
errors are things that can be fixed in moments by you or
your webhost. Even though these little problems are
easy to fix, just one of them can ruin your business.
Even a tiny broken link can prevent your customers from
being able to buy. If they can't buy - you lose money.
FACT:
If you knew the moment there was a problem on your site,
you could save hundreds, thousands or even tens of thousands
of dollars in lost revenue each time.
Think
about it. Rather than waking up the next morning and
finding out how much money you've lost, what if you knew
the very moment your site was down? You'd spend 5
minutes fixing it, and go back to sleep content, of course
- confident that everything was working smoothly.
FACT:
Websites do down for short periods of time all the time
without you even knowing about it. If you don't get
this resolved with your webhost or technical staff, this
kind of thing can slowly bleed your business to death.
Only with an enterprise level monitoring solution like Virtual
WebScout can you really have full confidence that down time
is not bleeding your company dry.
FACT:
Virtual WebScout lets you know the minute there is any problem
with your website. Site down? VWS tells
you instantly. Link broken? VWS let's
you know the very moment it happens. Page Missing?
VWS hunts those pages down. CGI script not functioning?
VWS tests them for you constantly to make sure they're working.
|